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FAQs

When Will My Order Ship?

Orders are usually processed and shipped within 1~3 working days of purchase.

 

How Long Does Shipping Take?

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location.

Estimated Delivery Time:


7~12 business day (United States/Canada/Australia/United Kingdom/EU Countries)

10~21 business day (Other Countries)

Your tracking number will be updated 1~3 working days after your order has been shipped.

 

What Is Your Return Policy?

Our Guarantee
Return or exchange within 14 days from the delivered date.
Request:
1. Items received within 14 days from the delivered date.
2. Items received unused, undamaged and in original package.
3. Return shipping fee is paid by buyer.

 

Tax Policy
Import Taxes And Tariffs
You are responsible for all import duties and duties that may be charged when the article passes through customs. When your ordered goods arrive in your country, you must pay taxes. We advise you to familiarize local tax regulations before ordering. Rosamiss can not give you advice or information about your country's tax rates and tariffs.

If you refuse delivery of a parcel due to import duties or taxes, you assume all liability for all costs involved in returning the item to us.You are also liable for any import duties or taxes incurred during the return process.

 

How to Return?

If you wish to return the items,please email to customer first to get the return address:    service@rosamiss.com

 

What Methods of Payment Do You Accept?

We accept Paypal.

Need additional help? You can contact us here.

service@rosamiss.com

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